"Your cookies are absolutely delicious & they brightened mine and my co-workers day!"
- Kitchener, ON
Answers to our frequently asked questions
Do your cookies contain animal products?
We use no animal products in our cookies (also see note on refined sugar).
Do your cookies have any artificial flavourings?
Our cookies are made from natural ingredients however the following products contain artificial flavouring: Blueberry / Vanilla / Cappuccino / Almond
Is there any caffeine in your Cappuccino Thins?
There is no caffeine in the cappuccino coffee-flavoured cookies.
Why does your product say ‘O Trans Fats’ but show hydrogenated canola oil in the ingredients?
According to US Food and Drug Administration guidelines food manufacturers are allowed to list amounts of trans fat with less than 0.5 gram (1/2g) as 0 on the Nutrition Facts panel. As a result consumers may see a few products that list 0 gram trans fat on the label, while the ingredient list will have “shortening” or “partially hydrogenated vegetable oil” on it. This mean the food contains very small amounts (less than 0.5 g) of trans fat per serving.
Does your flour contain any filler?
Our wheat flour does not contain barley filler from soft wheat grain.
What are Mono and Diglycerides?
Mono and diglycerides are a small component of fat that gives the margarine stability and stops the oil from separating. It also gives a creamier texture / emulsifier. This is a vegetable product derived from soybeans or other vegetable matter.
What oils are used in your margarine?
Canola oil, modified palm and palm kernel oils, coconut oils (non-hydrogenated) and hydrogenated canola oil.
Does your margarine contain dairy products?
Our margarine may contain traces of milk ingredients due to possible cross contamination during production.
What is the shelf life of your cookies?
As of February 12, 2007 both Canadian and US products have Best Before dates of 395 days – 13 months from baking.
Do you have soy in your cookies?
The soy in our ingredients comes from genetically modified soybeans. This is Soya Lecithin which is in the following ingredients: Margarine / greasing agent.
What is the source of your sugar?
Our sugar is beet sugar when possible, we also use cane syrup.
Our sugar is refined with broken sea-shells (DIATOMACEOUS EARTH), not bone char.
Do your cookies contain peanuts or tree nuts?
No peanuts are maintained on our premises. Due to cross contamination our suppliers can’t guarantee the ingredients they supply are peanut-free.
The flavouring in the Almond Cinnamon cookies is derived from almonds that could cause the same allergic reaction as whole almonds.
Our equipment is used for all of our cookie flavours. Extra precaution is taken to avoid cross-contamination and our equipment is thoroughly air cleaned before and after baking the Almond Cinnamon cookies.
Do your cookies contain any dairy products?
Our chocolate micro drops contain .02% butter fat.
Our margarine may contain traces of dairy (see note under Margarine).
How do I read Anna’s Julian Code date break down?
The following markings are stamped on all individual packages (inkjet, on the ends) indicating the year of manufacture, date and time.
The first two letters (XX) signify the year manufactured.
- LQ = 2006
- LR = 2007
- LS = 2008
- LT = 2009
The next three digits (XXX) indicate day of the year the cookies were manufactured.
The last two digits (XX) are the hour in which the batch was produced in the bakery using the 24-hour clock system.
To apply the above to an example, product with the code LR05220 would be deciphered as follows:
- This product would have been baked in 2007
- On the 52nd day of that year (February 21)
- Between 2000 and 2100 hours. (8:00 pm – 9:00 pm)
